FirstEnergy Stadium is committed to providing a memorable event day experience
for all our guests. FirstEnergy Stadium and our promoters ask the guests to
assist in creating an enjoyable and safe environment. This 4 hour Fan Code of Conduct
Class is required of all guests who have been asked to leave the stadium for violations
of our “Code of Conduct and/or Alcohol Policy”. Guests must return the
“certificate of completion” of this course before re-entry is permitted.
In short, the purpose of this online class is to educate our guests about the risks
of alcohol use, abuse, dependence and addiction as well as better understanding
the Code of Conduct of our stadium. The course is educational, and is
meant to be a positive learning experience. We want to create the safest possible
environment for our guests and we hope that this course will be an engaging learning
experience for you.
The Cleveland Browns support the efforts of MADD (Mothers Against Drunk Driving). The total cost of the class is
with $50 of this course fee will go directly to the efforts of this national non-profit organization.
“The mission of MADD is to stop drunk driving, support the victims of this violent crime and prevent underage drinking.”
Fan Conduct Class
This 4 hour class will cover the following topics:
- Introduction of Course
- What is Disruptive Fan Behavior
- Understanding Your Clubs Code of Conduct Policy
- Review of Stadium/Club Alcohol Policy
- Education on Stadium Safety Protocols
- Education and Skills in Diversity and Civility
- Skills in Game Day Empathy
- Skills in improving Game Day Communication
- Skills in Game Day Stress Management
- Game Day Drinking Can Be Dangerous
- Re-cap and Review of Stadium policies and Course Content
Click this link to review FirstEnergy stadium’s “Fan
Code of Conduct”.