Frequently Asked Questions

Below are some of the commonly asked questions regarding this Fan Conduct class. If you don't see your question answered below, please Contact Us and we'll be happy to answer any specific questions.
How does the online Fan Code of Conduct class work?
Please see our How It Works page for more details.
How does FanConductClass.com compare to other online classes?
FanConductClass.com is based on a psycho-educational and cognitive behavior approach.

FanConductClass.com is a purely internet based fan education program. It is available to fans 24 hours a day, 7 days a week. It is the most convenient, effective and affordable solution to taking your fan education program. Some classes on the internet require you to "print out" their course materials or view lengthy PDF files. So they are really just home study classes that you download. With FanConductClass.com the entire class can be taken at your computer.
What's the difference between all the stadium classes?
Each stadium has it's own unique program that has been customized to meet their policies and procedures.
Do I have to take the class all at once?
You do not have to take the class all at once. In fact you can take the class in as many sittings as you like for as much or as little time as you like. It's completely self-paced.
How long is the course?
The course is approximately 4 hours. You can take as long as you wish. You may also go back and review any pages or chapters you have already read.
I need my certificate right away! How fast can I get it?
As soon as you complete your Fan Conduct class, we will be alerted. You can download a copy of your certificate and stadium security will also be notified of your completion.
Is there a time limit?
There is no time limit for taking the class. You can take it in a day or two or over many months.
Is your class guaranteed?
We guarantee that the stadium for which you are required to complete this class will accept the program. We have been contracted by the NFL to provide this program for them as well as several MLS stadiums.
What is the Certificate of Completion?
Our Certificate of Completion comes on an official form. It simply states "Fan Conduct Class Completion". Also included on the certificate is your name, address, phone number, and class completed. A copy of your completion is also automatically emailed to stadium security instantly upon completion.
Can go back and review materials?
While you are taking the class you can go back and review any materials that you have already seen.
Can I print out the materials?
You are welcome to print out any of the materials for your personal use.