Gillette Stadium is committed to providing a positive memorable event day experience
for all guests. To assist with achieving this goal we ask that all guests assist
in creating a safe and enjoyable environment.
This four hour Fan Code of Conduct Class is required of all guests who have been
asked to leave the stadium for violations to the stadium’s “Code of Conduct”,
have been taken into custody by law enforcement, who seek to be allowed to return
to Gillette Stadium and surrounding Patriot Place. To be granted future access you
must take the course and return the “certificate of completion” to the
department, on receipt of the certificate stadium management will communicate back
to you on next steps. Please do not return to stadium property until you have been
cleared to do so, in writing, by stadium management.
In short, the purpose of the online course is to educate our guests about the risks
of alcohol abuse, leading to dependence and addiction. In addition, the content
will lead to a better understanding to the stadium’s code of conduct along with
the adverse affects irresponsible use of alcohol has on others.
The course is completely educational, and is designed to be a positive learning
We aim to make Gillette Stadium the safest possible environment for all of our guests,
and hope that by taking this course and understanding the reasons behind your removal
from the stadium/being taken into custody you will join us in achieving our goal.
Gillette Stadium strongly supports the efforts of the HERO campaign. The total cost
of the class is
– $50.00 of the fee will go directly to the efforts
national non-profit organization. "The mission of the HERO campaign is to prevent
drunken driving tragedies by promoting the use of safe and sober designated drivers."
Fan Conduct Class
This 4 hour class will cover the following topics:
- Introduction of Course
- What is Disruptive Fan Behavior
- Understanding Your Clubs Code of Conduct Policy
- Review of Stadium/Club Alcohol Policy
- Education on Stadium Safety Protocols
- Education and Skills in Diversity and Civility
- Skills in Game Day Empathy
- Skills in improving Game Day Communication
- Skills in Game Day Stress Management
- Game Day Drinking Can Be Dangerous
- Re-cap and Review of Stadium policies and Course Content
Click this link to review Gillette stadium’s "Guest
Code of Conduct".